Question 1

What do I need to start invoicing?

Accepted Answer

You only need your CIEC (or FIEL) to link your account with the SAT and your valid Digital Seal Certificates (CSD) to stamp invoices.

Question 2

Are you CFDI 4.0 compliant?

Accepted Answer

Yes, our platform issues invoices 100% compatible with CFDI 4.0 version and all complements required by the SAT.

Question 3

Can I cancel invoices?

Accepted Answer

Yes, you can manage cancellations directly from the platform. The system validates if the cancellation requires recipient acceptance according to SAT rules.

Question 4

What's the difference between the SAT portal and using Factoro?

Accepted Answer

The SAT portal is free but limited: it frequently gets overloaded and lacks automation. Factoro offers speed, data autofill, automatic email sending, and permanent SAT synchronization.

Question 5

What are the types of CFDI and when do I use each one?

Accepted Answer

There are 6 main types: Income (sales), Expense (credit notes), Payroll (employee payments), Payment (deferred collections), Transfer (goods movement), and Withholdings. Factoro supports all of them.

Question 6

What happens if I make an error on an already stamped invoice?

Accepted Answer

You must cancel the CFDI indicating the correct reason. If you need to reissue the invoice, use code 01 and link the new folio. Cancellation may require recipient acceptance within 3 business days.

Question 7

What is the Payment Complement and when should I use it?

Accepted Answer

The Payment Complement (REP) is mandatory when the payment method is PPD (Payment in Installments or Deferred). It must be issued no later than the fifth calendar day of the month following collection.

Question 8

How long do I have to cancel an invoice?

Accepted Answer

The deadline is March 31 of the following year for legal entities and April 30 for individuals. Canceling outside this period may result in SAT fines.

Question 9

What recipient data is required in CFDI 4.0?

Accepted Answer

Required fields are: RFC, name or business name (exactly as it appears on the Tax Status Certificate), tax regime, and zip code of the tax address.

Question 10

Can I issue payroll invoices and payment complements?

Accepted Answer

Yes, our platform supports all CFDI 4.0 types including payroll invoices, payment reception complements (REP), and transfer CFDIs with Waybill.

Simplify your invoicing

Facturación

Ingresos

$0.00

Gastos

$0.00

Issue your invoices in seconds

Income

Free SAT sync

GeneratePayment Complements

Stamp Transfer CFDIs and Waybills

Issue refund

Refund by default

Invoice refunds with Credit Notes

Optimize the management of your payroll receipts

Employees

Electronic invoicing solutions tailored to you

Issue invoices in seconds, not minutes

Frequently Asked Questions about Electronic Invoicing

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